Nadine Salemi
Transforming Service Delivery & Experience | EX | CX | PX | Contact Center Optimization | ServiceNow & CRM Implementation | Innovating for Efficiency & Engagement | Speaker | Mentor
- Role
- Business Consultant at Community Professional Services Llc
- Location
- Randolph, NJ, US
- LinkedIn followers
- 500 followers
About Nadine Salemi
I help organizations create more coherent, accountable, and experience-driven service…
Experience
Business Consultant
Community Professional Services Llc
Jul 2023 — Present
CommUnity\'s expertise supports Contact Center/Shared Services/Global Business Services Leaders by sharing wisdom and expertise to accelerate growth, scalability, and longevity in service delivery.P.S. Still coach to mom, fighting Parkinson\'s every day!
Education
Rutgers Business School
Certification in Project Management
Centenary College
BA
Skills
- Call Centers
- Contact Centers
- Customer Service
- Cross-Functional Team Leadership
- Change Management
- Crm
- Customer Relations
- Outsourcing
- Management
- Business Analysis
- Project Management
- Pharmaceuticals
- Compliance
- Pharmaceutical Industry
- Business Process Improvement
- Ivr
- Vendor Management
- Customer Experience
- Sales Management
- Quality Assurance
- Call Center
- Process Improvement
- Team Leadership
- Software Documentation
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