Nadima Badra Montero

About Nadima Badra Montero

Dynamic Bilingual (English and Spanish) Audiovisual and Content Producer with a rich background spanning six years of experience in digital writing, recording, and editing. Recently transitioned into Sales and Administration, leveraging technical expertise and exceptional communication skills to serve as a subject matter expert for existing clients and new prospects. Recognized for outstanding problem-solving abilities, written and verbal communication prowess, and adeptness at collaborating within teams. Proven track record of multitasking effectively and delivering projects under stringent deadlines.

Experience

1. Senior Sales Support Specialist

   FARO INSIGHT

   Nov 2022 — Present · Lake Mary, FL, US

   Facilitate Purchase Order Processing: Collect essential information required for internal and external processing of purchase orders using CPQ and SAP systems. Maintaining direct communication with purchasing agents, distributors, and customers throughout the process.• Tax Compliance: Update tax-exempt documents and confirm tax liability, ensuring accurate linkage to corresponding customer accounts.• Participate in Pilots and Testing: Engage in pilot programs and testing phases for new projects to ensure accurate development before global implementation.• Sales Process Enhancement: Evaluate existing sales processes and offer strategic recommendations for improvement. Conduct training sessions for new personnel and provide ongoing support during the onboarding period.• Negotiate Payment Terms: Coordinate with the Finance Department to secure approval for payment terms and process purchase orders accordingly. Generate proforma invoices for PIA customers as needed.• Create Quote Proposals: Partner with external sales teams to gather crucial data and craft precise and comprehensive sales quotations.• Compliance Management: Ensure adherence to Terms and Conditions by submitting necessary documents to the Contract\'s Desk Department via the Legisway system.• Data Entry and Record-Keeping: Input sales data with precision, manage filing systems, and maintain meticulous record-keeping standards. Utilize ticketing systems to report and track issues, ensuring prompt resolution and prevention.• CRM Utilization: Update activities within the CRM system, utilizing Salesforce for lead and customer database management. Generate reports as necessary to support sales efforts.• Flexible Support: Assist with departmental operations as needed to maintain workflow and meet deadlines effectively.

Education

• UCAB - Universidad Católica Andrés Bello

  BA Journalism & Mass Communications, Audiovisual Arts

Skills

• Fotografía
• Youtube
• Entertainment
• Television
• Televisión
• Animación
• Microsoft Office
• Multimedia
• Entretenimiento
• Medios Sociales
• Adobe Photoshop
• Photography