Nadia Mullins-Hills

WORK HISTORY

SKILLS

ABOUT NADIA MULLINS-HILLS

I help recruitment and professional services businesses streamline operations by connecting people, process and technology. My focus is on simplifying and optimising workflows, improving data integrity and creating systems and processes that drive measurable efficiency.With a background in technology, software and project management, I bridge the gap between business operations and software delivery, ensuring every system supports how people actually work. My focus is on removing friction, improving data flow and enabling teams to operate efficiently, compliantly and most importantly collaboratively.I work with companies to- Map and streamline operational processes to eliminate duplication and inefficiency- Align CRM, automation/AI and reporting platforms with business strategy and team workflows- Strengthen compliance, data protection and information security practices- Improve collaboration between sales, operations, compliance and leadership functions through better systems and process clarity.I bring a holistic view, understanding how decisions in one department impact another and use that insight to design sustainable, scalable operational frameworks that drive performance and ROI.Project Management qualified (APM) and experienced across multiple SaaS environments, I turn operational complexity into structured, measurable efficiency.