Nadia Redwan Mercado
Vice President @Torowaste
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WORK HISTORY
Vice President @Torowaste
Charlotte, NC, US
ABOUT NADIA REDWAN MERCADO
Innovative customer service professional with over 25 years of customer experience in the waste industry. Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments.An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership/building skills, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.Analyzes price proposals, financial reports, and also other data to define reasonableness of prices.Evaluates and monitors contract performance to define necessity for amendments or extensions of contracts, and also compliance to contractual obligations. Modify, update, and maintain contracts and associated documentation, processing, and communicating changes, establishes good working relationships with customers/clients.Strong knowledge of office and administrative software including Microsoft Excel, Word and Power Point.
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