Nadia Kouser
Senior Bpo Steering Manager - Cs Operations @ABOUT YOU
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WORK HISTORY
Senior Bpo Steering Manager - Cs Operations @ABOUT YOU
Hamburg, DE
EDUCATION
The Berlin School of Economics and Law
Bachelor's degree
GiS Akademie
Other
ABOUT NADIA KOUSER
Excellent Customer Service is not an option, but a must! It reveals the attitude of your whole company and holds the chance to convert customers into loyal fans. For more than 12 years, I have been committed to making sure my customers get the finest experience. In todays times, it is essential that our service and availability are as current as possible, so I am always eager to think outside the box and explore new technologies. Having a high-quality set-up is a definite advantage, but the human factor plays a vital role and should not be neglected. This is why I believe in creating valuable teams by leading with a positive mindset, having a transparent culture and a cooperative attitude. “Setting goals is the first step in turning the invisible into the visible.” — Tony Robbins
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