Nadia Bereza
Guest Services @JOEY Restaurant Group
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WORK HISTORY
Guest Services @JOEY Restaurant Group
North Vancouver, BC, CA
Deliver a seamless, VIP-level guest experience by anticipating needs and personalizing service interactions- Foster a welcoming and warm atmosphere, ensuring each guest feels valued from arrival to departure- Exceed guest expectations, handling concerns with professionalism and quick resolution- Maintain a high-energy, positive team culture, reinforcing professionalism and service excellence- Support efficient front-of-house operations, coordinating with the kitchen and management teams.
EDUCATION
Ted Rogers School of Hospitality and Tourism Management at Toronto Metropolitan University
Bachelor of Commerce - BCom, Hospitality Administration/Management
Ryerson University
Bachelor of Commerce - BCom, Hospitality and Tourism Management
OCAD University
Certificate, Digital Communication and Media/Multimedia
Lycee International de St. Germain-en-Laye
Baccalauréat Scientifique
ABOUT NADIA BEREZA
Specializing in Professional Communication, Visual Graphics and Media Content Design
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