Nadeem Mohammad

Regional IT Coordinator at Manappuram Finance Limited

Role
Regional IT Coordinator at Manappuram Finance Limited
Location
Indore, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Nadeem Mohammad

Master\'s in MBA IT has good knowledge of Computer Hardware Networking, Operating…

Experience

  1. Regional IT Coordinator

    Manappuram Finance Limited

    Jun 2021 — Present · Indore, IN

    Provided rollout support and setup network infrastructure of new Branch opening.Visit for IT Audit every month as per SOP in all over 46+ Branch of Indore Region.Install-Move-Add-Change (IMAC) services control the merging of people and theirassets, for moves and relocations during change events.Manage critical customer incidents, associated with customer communication,activities and any appropriate escalations; Provide information about incidentsanalysis. Focus on delivering quality service and client satisfaction in complex environments. Configuring and troubleshooting of hardware and site specific Devices, Desktop PC,WAP, Router, Switch, Printers (Laser jet), Weight Machine (ESSAE), Scanner HHS,ADSL & Lease line, LAN, troubleshooting to a high standard in accordance withcompany procedures.Handling branch IT purchase coordinate with vendor, collect multiple quotations & create P.O.Participate in daily IT meeting though Conference to share our branch IT Activitieswith IT Head. Computer system validation of IT Infrastructure and compliance to IT process andbusiness. Tools use for call management Service Desk portal (ITSM Portal). Employee SIM and Mobile management. Coordination with all outside branch’s and resolves their day to day issue includingVPN connectivity and other issues also providing Remote support to differentlocations. Managing User Accounts Recovery and Backup, Network Setting, and Remote Management. Outlook, Office365, Microsoft teams and thunderbird Configure and ConfiguringMaintaining and troubleshooting of Email AccountsRepairing and replacing equipment or coordinating with external VendorProvide training and required (SOP) documentation to new engineers.Handling 46+ Sites resources in Indore region for technical support. Via remote toolslike RDC, PC visor, and other third party tool’s.Internet Explorer Security Settings & VPN Configuration in All Laptop Users.

Education

  • BM College of Technology & Management - India

    Master of Business Administration - MBA

    2017 — 2019

  • MBA Information Technology Management

    Master's degree

    2017 — 2019

  • JETKING INDORE

    Diploma of Education

    2010 — 2012

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Nadeem Mohammad — Regional IT Coordinator at Manappuram Finance Limited in Indore, IN | Unifers