Nada Elsayed

About Nada Elsayed

Dedicated IT People Leader with a proven track record of empowering teams to excel in the dynamic technology landscape. Passionate about nurturing talent, fostering innovation, and providing results driven solutions. Leveraging a blend of technical expertise and leadership acumen to create high-performing, collaborative IT teams that achieve operational excellence. Committed to continuous growth and staying at the forefront of IT trends in Business Transformation to lead teams effectively in an ever-evolving industry.Core competencies include:• Team Leadership• Customer Focus• Vendor Management• Problem Solving • Adaptability • Strategic Thinking• Conflict Resolution• Security Awareness

Experience

1. Commercial IT Business Analyst

   Phillips 66

   Oct 2023 — Present

Education

• American University of Beirut

  BS, Computer Science

  1997 — 2000

• The University of Texas at Dallas

  Master of Science (MS), E-Commerce/Electronic Commerce

  2001 — 2002

Skills

• Business Requirements
• Sharepoint
• Vendor Contracts
• Production Support
• Agile & Waterfall Methodologies
• Business Analysis
• Change Management
• Software Development Life Cycle (Sdlc)
• Business Modeling
• Written & Oral Presentation Skills
• Gap Analysis
• Project Management
• Risk Analysis
• Research
• Pega Prpc
• Analytical Skills
• Use Case Analysis
• Microsoft Office
• Manage Client Relationships
• Requirements Analysis
• QA Tesing
• Uat
• Agile Methodologies
• Management
• Defect Life Cycle
• Customer Relationship Management (Crm)
• Visio
• User Interface Design
• Microsoft Word
• Foreign Languages
• Troubleshooting
• Analysis
• Requirements Gathering
• Sdlc
• Requirements Management
• Offshore Outsourcing
• Crm
• User Acceptance Testing
• Quality Assurance