Nicholas Nichols
Creative
- Role
- Technical Specialist at Apple
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
Experience
Technical Specialist
Nov 2021 — Present
Empathetically provide multiple solutions - including 3rd Party (Avg QTD Net Promoter Score:>90%)- Service technical sessions with iOS repair and macOS troubleshooting certification- Facilitate onboarding and compliance training to drive ongoing sales and repair goals with consistent and positive feedback from key stakeholders- Mentor peers cross-department, ensuring best practices are utilized when providing personalized solutions.
Education
City University of New York-Brooklyn College
Bachelor's Degree
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