Nicole Burrell

About Nicole Burrell

As an HR Professional, I have over 15 years of experience in HR, specializing in people…

Experience

1. Human Resources Business Partner

   RoundPoint Mortgage Servicing LLC

   Mar 2025 — Present · Fort Mill, SC, US

   As an HR Business Partner reporting directly to the VP of Human Resources, I lead strategic and day-to-day employee relations efforts across the organization. My role centers on fostering a positive, compliant, and high-performing workplace culture by partnering with cross-functional stakeholders—including HR, Legal, Compliance, and leadership—to support our people and the business.I manage complex employee relations matters, including investigations, conflict resolution, performance management, and organizational restructures. I serve as a trusted advisor to leaders, providing guidance on sensitive employee issues and ensuring decisions align with both our company values and legal compliance standards.In this role, I proactively monitor and incorporate changes in employment law at the federal, state, and local levels to keep our policies and procedures current and effective. I also collaborate with legal counsel to support responses to employment-related claims and agency inquiries.Key Highlights: • Lead investigations and provide expert consultation on complaint resolution and performance-based concerns • Advise leaders on policy interpretation, disciplinary actions, and organizational changes • Partner with Legal on employment-related litigation and compliance matters • Develop and implement employee relations policies and training programs across the organization • Identify trends and risks in workforce management, providing proactive and strategic solutions • Contribute to company-wide HR initiatives, including change management, compliance training, and leadership developmentThis role allows me to combine legal knowledge, emotional intelligence, and business strategy to drive a fair and respectful work environment where employees can thrive.

Education

• The College of New Rochelle

  Bachelor of Arts, Liberal Arts; Human Resources Management

  2000 — 2002

• INACTIVE-1703030558-LIU Brooklyn

  Masters of Science, Human Resource Management

  2005 — 2007

Skills

• Hris
• Process Scheduler
• Recruiting
• Travel Arrangements
• Sharepoint
• File Management
• Salesforce.com
• Applicant Tracking Systems
• Crm
• Microsoft Word
• Interviews
• Human Resources
• Onboarding
• Powerpoint
• Microsoft Excel
• Lotus Notes
• Outlook
• Peoplesoft
• Customer Service
• Microsoft Office