Nabin Chattaraj
Associate Director @Cognizant
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WORK HISTORY
Associate Director @Cognizant
Kolkata, IN
EDUCATION
West Bengal University of Technology, Kolkata
Bachelor's degree, Electrical, Electronics and Communications Engineering
SKILLS
ABOUT NABIN CHATTARAJ
Salesforce Engagement Delivery Lead with 18+ years of experience leading large-scale digital transformation programs across Manufacturing, Logistics, Transportation, Telecom, Life Sciences,Healthcare, Insurance, and Financial Services.Extensive experience owning end-to-end engagement delivery including delivery governance, global team leadership, client stakeholder management, forecasting, revenue management, and operating margin. Strong balance of strategic delivery leadership and deep Salesforce technical expertise across Sales Cloud, Service Cloud, Field Service Lightning, Manufacturing Cloud, Experience Cloud, Einstein Analytics, Agentforce, and enterprise integrations. Led large-scale digital transformation initiatives for a renowned U.S-based retirement services organization, a major Australian payment processing company, and a leading U.S-based waste management enterprise. Served as a key member of the Salesforce Center of Excellence (CoE) for a prominent healthcare organization, delivering advanced Salesforce administration capabilities including Salesforce Einstein Analytics, Discovery, and Salesforce Shield. Led the end-to-end implementation of Salesforce Platform Encryption, ensuring enterprise-grade security and compliance. Additionally, contributed as part of the Tableau CRM (Einstein Analytics) and Discovery CoE, delivering innovative, data-driven solutions across multiple global clients.Lead global delivery teams across Salesforce, integration, and data migration streams while driving executive governance, SteerCo, QBRs, and risk escalation management.Partner closely with Sales and Pre-Sales teams on RFPs, solutioning, estimations, and pipeline conversion.
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