Nabeel Shaikh
Customer Journey Manager @Lloyds Banking Group
Edinburgh, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2024 — Present
Customer Journey Manager @Lloyds Banking Group
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Edinburgh, GB
EDUCATION
N/A
Amazon Web Services
Technical Professional
N/A
Genesys University
CIV V7
N/A
Amazon web services
AWS Business Professional
2001 — 2001
University of the West of Scotland
PgD
1995 — 1999
University of Glasgow
BSc/MA
SKILLS
Program ManagementIT OperationsConsultancyIvrVoipCall RecordingInboundAvayaWorkforce ManagementCtiRoutingAvaya TechnologiesCustomer ServiceOutsourcingService DeliveryChange ManagementStrategyPre-SalesPre-Sales Technical SupportInfrastructureSoftware DevelopmentProject ManagementContact CentersTelecommunicationsSolution ArchitectureOutboundGenesysManaged ServicesCall CenterIntegrationConsultingTelephonySipCisco TechnologiesSolarisCall CentersBusiness StrategyContact CentreRequirements GatheringStakeholder Management
ABOUT NABEEL SHAIKH
Seasoned professional with 20+ years’ experience in digital contact strategy…
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