Nabeel Pasha
AWS Tech (TCSA core) | Certified AWS Professional at Amazon Web Services (AWS)
- Role
- Aws Technical Service Associate at Amazon Web Services (AWS)
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nabeel Pasha
Result driven professional and a quick learner who is passionate about tech. I thrive on delivering value to any organization that I work with.Currently, I am working as a Technical Service Associate at Amazon Web Services, where I provide Technical, Account and Billing support to customers worldwide. I hold the AWS Certified Cloud Practitioner (CCP) and various other certifications, validating my comprehensive understanding of cloud concepts, AWS services, security, and architectural best practices.With nearly 5 years of experience in Technical support, I strive to provide world-class support experience, helping diverse clients across the globe utilize AWS Cloud Computing services and optimize their Cloud environments. My role involves being a key point of contact for complex technical, account and billing queries, contributing to process improvements and advocating for customer needs and requests within AWS. I work closely with customers, stake holders and clients to resolve high severity and revenue impacting issues.I\'m passionate about continuous learning in the ever-evolving cloud landscape and committed to delivering exceptional customer experiences that drive business success. My deep cloud expertise and commitment to excellence have earned me multiple rewards and recognition\'s for delivering exceptional customer outcomes.I’m always eager to connect with fellow Cloud enthusiasts, DevOps pioneers and Business leaders looking to exchange insights, explore cloud solutions, and collaborate on driving digital transformation through AWS technologies.
Experience
Aws Technical Service Associate
Dec 2024 — Present · Bengaluru, IN
Providing Technical, Account and Billing support to customers worldwide, helping diverse clients across the globe utilize AWS Cloud Computing services and optimize their Cloud environments- Consistently meeting and exceeding performance metrics while delivering exceptional support and technical solutions- My deep cloud expertise and commitment to excellence have earned multiple rewards and recognition\'s for delivering exceptional customer outcomes. Awards include: • Five star warriors across the globe award: For receiving highest customer ratings from BLR • Rewards and Recognition - Most Valuable Player award • Rewards and Recognition - The Pinnacle Superstar award- Cleared AWS Certified Cloud Practitioner (CCP) and various other Cloud certifications, validating my comprehensive understanding of cloud concepts, AWS services, security, and architectural best practices- Managed customer accounts and billing processes, ensuring accurate and timely invoice generation and retention- Handled complex technical, re-billing, account, addressing discrepancies issues and received positive feedback from customers.
Education
Adichunchanagiri Polytechnic Chikmagalur
Diploma, Electrical and Electronics Engineering
Visvesvaraya Technological University
Bachelor of Technology - BTech, Electrical and Electronics Engineering
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