Nabab S.
Driving Customer Success | SaaS Program Engagement | Post-Sales Strategy & ROI | Enterprise Relationship Builder | SaaS Consultant
- Role
- Consultant - Customer Engagement at Vantage Circle
- Location
- Guwahati, AS, IN
- LinkedIn followers
- 500 followers
About Nabab S.
As part of the PACE CoE (Program Success, Advocacy and Customer Experience) team at Vantage Circle, I work at the intersection of client success, strategic advocacy, and experience excellence. After spending several years driving enterprise business, I’ve transitioned into a role focused on ensuring our clients derive meaningful, measurable value from their recognition and rewards programs.With a strong foundation in consultative selling, relationship-building, and cross-functional collaboration, I now focus on: Helping clients align their program goals with business outcomes Advocating best practices that drive engagement and adoption Ensuring a seamless, high-touch customer experience throughout the journeyMy mission is simple: to turn every client into a long-term partner by delivering consistent value, impact, and trust.Let’s connect and talk about building people-first cultures that thrive on recognition.
Experience
Consultant - Customer Engagement
Apr 2025 — Present · Guwahati, IN
As part of the PACE CoE (Program Success, Advocacy and Customer Experience) team, I work closely with enterprise clients to ensure seamless adoption and maximum ROI from Vantage Circle’s platforms. My role involves: • Building strong post-sales relationships and driving client engagement. • Conducting regular review meetings to track performance and adoption. • Gathering and prioritizing client feedback to influence product improvements. • Delivering strategic insights to HR and leadership teams through data-driven reporting. • Ensuring timely resolution of open items and aligning on long-term success goals. • Collaborating cross-functionally with Product, Tech, and Support teams to elevate client experience.My transition from Sales to Client Engagement allows me to bring a holistic view to client success, aligning platform capabilities with business outcomes.
Education
Kendriya Vidyalaya
High School, Science
2008 — 2010
Assam Don Bosco University
Bachelor’s Degree, Bachelor of Technology, Electrical and Electronics Engineer
2010 — 2014
Army School Devlali
Secondary Education (10th,Matriculate), English Literature (British and Commonwealth), Hindi, Basic Maths, Social Sciences
2003 — 2008
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