Naba Khatoon
B.S. Information Technology and Systems | UTD Graduate
- Role
- System Specialist at Moss
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Naba Khatoon
I am a December 2024 graduate from University of Texas at Dallas in Information…
Experience
System Specialist
Feb 2023 — Present
Provided technical support and system troubleshooting, resolving 95% of user-reported issues on first contact.• Designed Power BI dashboards to monitor system performance, reducing manual reporting time by 30%.• Supported system integration and data validation using SQL and Excel, ensuring 99% data accuracy across key businesses.• Collaborated with teams to implement Salesforce and SharePoint enhancements, increasing user adoption and operationalefficiency by 25%
Education
Plano East Sr High School
High School Diploma
The University of Texas at Dallas
B.S, Information Technology and Systems
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