Naba Irshad
SA-Quality Assurance Coordinator at Gartner
- Role
- Sa-quality Assurance Coordinator at Gartner
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Naba Irshad
I’m someone who believes that growth happens when you embrace real experiences. Over the…
Experience
Sa-quality Assurance Coordinator
May 2024 — Present · Gurugram, IN
As an SA-Quality Assurance Coordinator at Gartner, my responsibilities include:Listening to and scoring recorded calls. Our advisors contact thousands of businesses daily and assist hundreds. I review a sample of these calls to ensure we deliver high-quality leads.Proofreading and enhancing the notes for all leads we send to our partner software vendors. I work diligently to improve lead quality and identify opportunities to maximize revenue.Coordinating with QA teammates to ensure our quality standards are consistently and accurately implemented.Learning the intricacies of all the software markets we review.
Education
Greater Noida Institute of Technology(GNIOT)
Master's Degree
2019 — 2021
Aligarh Muslim University
Bachelor of Commerce - BCom, Commerce
2016 — 2019
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