Erick N.

I expertly guide customers through their post-sales journey, ensuring their business goals are met with tailored solutions like Red Hat OpenShift and ongoing support for growth and seamless renewals.

Role
Manager, Customer Success at IBM
Location
Miami-Fort Lauderdale, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Erick N.

Running a business is hard enough—you shouldn’t have to lose sleep over your books. I…

Experience

  1. Manager, Customer Success

    IBM

    Jun 2022 — Present · Miami, FL, US

Education

  • Embry-Riddle Aeronautical University

    Bachelor of Science, Aeronautics

    2005 — 2010

  • The University of Texas at Dallas

    Information technology and Management, ERP Systems

    2013 — 2013

  • Embry-Riddle Aeronautical University

    Master of Science, Project Management

    2010 — 2012

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Erick N. — Manager, Customer Success at IBM in Miami-Fort Lauderdale, FL, US | Unifers