N. Yogesh Kumar
Ex: Hexawarian || BFSI Senior Systems Engineer at Tata Consultancy Services
- Role
- Senior System Engineer at Tata Consultancy Services
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About N. Yogesh Kumar
Experienced Mechanical Maintenance Engineer with a demonstrated history of working in the…
Experience
Senior System Engineer
Sep 2022 — Present · Chennai, IN
Manage and monitor all installed systems and infrastructure.• Proactively ensure the highest levels of systems and infrastructure availability.• Monitor and test application performance for potential bottlenecks, identify possible solutions andwork with developers to implement those fixes.• Provide EUS-level support.• Liaise with vendors and other IT personnel for problem resolution.• Resolve the user’s Active Directory password reset and SAP CRM password reset.• By using Logme IN(LMI) remote tool solve issues remotely related to the user system hanging.• By using Logme IN(LMI) remote tool install licensed software’s• Troubleshooting the issues like desktop application and access, network, printer, Active Directory,O365, and email-related issues• Works with the Jira and Service-Now (SNOW) tool for ticket creation.
Education
State council for technical education and vocational training
Diploma
2013 — 2016
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