N Uday Kiran
Account Assistant @VXI Global Solutions
Signup · Get unlimited contacts
WORK HISTORY
Account Assistant @VXI Global Solutions
Hyderabad, IN
Provided dedicated support through live chat by handling complex account, billing, feature enablement and servicerelated issues in line with defined SOPs and policies.Communicated clearly and professionally with international users through written interactions, ensuring accurate and easy-to-understand explanations.Managed sensitive and difficult conversations with empathy while maintaining a calm and professional tone.Maintained performance metrics related to quality, productivity, resolve rate, sales, SLA adherence, and attendance. Documented case details accurately to ensure transparency, consistency, and audit readiness.
EDUCATION
CMR Technical Campus (Autonomous Engineering College)
Bachelor of Technology - BTech, Information Technology
Sri Chaitanya Junior College
Intermediate, M.P.C
Ecola Modal High School
S.S.C
CMR TECHNICAL CAMPUS
Bachelor of Technology, Information technology
ABOUT N UDAY KIRAN
OBJECTIVE: As a dedicated and adaptable professional who loves learning and can excelin different work settings. I\'m looking for a challenging job where I can use my skills,work with active teams, and help Organization to succeed by taking on new tasks anddoing my best in everything I do.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.