N Shravan Kumar

\"Driving Operational Excellence & Customer Satisfaction as Head of Operations | Electrical & Electronics Engineering & Commerce. Driving Growth Across India #Realme, #Apple #Samsung #OnePlus)

Role
Head of Operations Mmd Realme India at Mmd India Services Private Limited
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About N Shravan Kumar

As Head of Operations at MMD India Service Pvt Ltd, I oversee the operational strategy…

Experience

  1. Head of Operations Mmd Realme India

    Mmd India Services Private Limited

    Apr 2024 — Present · New Delhi, IN

    Strategic Planning: Develop and execute operational strategies aligned with the organization\'s goals and objectives. Identify opportunities for operational improvements and cost optimization.~ Team Leadership: Manage and lead the operations team, providing guidance, coaching, and support. Set performance targets, monitor progress, and provide feedback to ensure high productivity and efficiency.~Process Improvement: Identify areas for process optimization, implement best practices, and streamline operations to enhance productivity, quality, and customer satisfaction.~Performance Monitoring and Reporting: Establish performance metrics and key performance indicators (KPIs) to track operational performance. Regularly analyze and report on key metrics to measure efficiency, identify bottlenecks, and drive continuous improvement.~Cross-Functional Collaboration: Collaborate with other departments, such as Warehouse, finance, and human resources, to ensure smooth coordination and alignment of operational activities with overall business objectives.~Risk Management: Identify operational risks, develop risk mitigation strategies, and implement appropriate controls to minimize potential disruptions and ensure compliance with regulatory requirements.~ Supplier and Vendor Management: Oversee relationships with suppliers and vendors, negotiate contracts, and monitor performance to ensure timely and cost-effective delivery of goods and services.~ Technology and Automation: Evaluate and implement technology solutions to streamline operations, automate processes, and improve efficiency. Stay updated with emerging trends and technologies relevant to operations.~ Continuous Improvement: Foster a culture of continuous improvement within the operations team. Encourage innovation, empower employees to suggest process enhancements, and facilitate learning and development opportunities.

Education

  • Maharaja Agrasen Himalayan Garhwal University

    Diploma of Education, Electrical and Electronics Engineering

  • Andhra University

    Bachelor of Commerce - BCom, Commerce

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N Shravan Kumar — Head of Operations Mmd Realme India at Mmd India Services Private Limited in New Delhi, DL, IN | Unifers