Nancy Miracle
Healthcare Executive | Product Innovation, EMR Strategy & Scalable Clinical Infrastructure | Public Sector & Value-Based Care | People Management & Talent Development
- Role
- Vice President, Product Innovation & Clinical Transformation at WellBe Senior Medical
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Nancy Miracle
I’m a healthcare transformation executive with over 25 years of experience leading…
Experience
Vice President, Product Innovation & Clinical Transformation
Jun 2023 — Present · Chicago, IL, US
Lead product and infrastructure transformation for a rapidly scaling Medicare Advantage provider. Report to the CEO and oversee 40+ team members across product, engineering, clinical, and operations. EMR Replatforming: Led full redesign of the in-house EMR, adding offline-first mobile functionality, predictive analytics, and AI-powered documentation tools. AI-Driven Workflow Optimization: Launched mobile documentation solution improving provider satisfaction and raising field retention by 20%. Team Restructure & Retention: Rebuilt underperforming product team in two phases; now highest-retention team in the organization. Infrastructure Modernization: Executed Azure migration, Cosmos hosting, SSO launch, and HITRUST recertification to enable enterprise scalability. Vendor Selection: Led contracting and rollout for new BPA and scheduling systems, improving care delivery and workflow accuracy.
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