Matthew Z.
Director of Production @Divergent Language Solutions
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WORK HISTORY
Director of Production @Divergent Language Solutions
New York, NY, US
Lead 24/7 global localization production, managing 500+ freelance linguists and internal PM team delivering $3M annual revenue• Partner with executives to design scalable frameworks for new service verticals • Advocate for and secure dedicated budget for automation and AI/MT R&D in annual planning • Spearhead adoption of AI/MT technologies to improve turnaround time and reduce costs • Oversee change management and risk mitigation for new process rollouts • Maintain comprehensive internal localization guidelines and training resources for consistent onboarding
EDUCATION
Colgate University
Middle Eastern and Islamic Studies and Economics
SKILLS
ABOUT MATTHEW Z.
I’m a Localization Program Manager with 9+ years of experience leading 24/7 global production operations. With strengths in operations, technology, and continuous improvement, I specialize in process design, vendor management at scale, and change management to deliver high-quality, cost-effective localization.I’ve championed AI and machine translation adoption, secured dedicated internal R&D investment for automation initiatives, and led cross-functional collaboration with Product, Engineering, and Content teams. Passionate about scalable solutions, training design, and driving alignment across stakeholders to support international growth.
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