Myung-Suk Han

Sr. Program Manager- Worldwide Outsourcing at Amazon

Role: Sr Manager Head of Sp Support Ww Outsourcing at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

Experience

Sr Manager Head of Sp Support Ww Outsourcing
Amazon
Nov 2024 — Present · Seattle, WA, US

Education

Universidad de Costa Rica UCR
MBA, Banking and Finance
2000 — 2002
Universidad de Costa Rica UCR
BA, Law
1989 — 1994

Skills

Call Centers
Contact Centers
Six Sigma
Outsourcing
Management
Business Process Improvement
Vendor Management
Performance Management
Crm
Team Leadership
Sla
Bpo
Process Improvement
Service Delivery
Team Management
Business Analysis
Change Management
Workforce Management
Offshoring
Customer Satisfaction
Customer Experience
Operations Management
Call Center

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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Experience

Sr Manager Head of Sp Support Ww Outsourcing

Education

Universidad de Costa Rica UCR

Universidad de Costa Rica UCR

Skills

Find verified contacts for anyone on LinkedIn