Mythirege Rajendram

Business Process IT Engineer @Group Lotus

Norwich, GB

Gather and translate complex business requirements into clear technical specifications, ensuring solutions align with strategic objectives. • Develop and maintain Business Process Documents (BPDs) for use in both development and training initiatives. • Actively participate in Agile sprints, managing user stories, tasks, and backlogs in Azure DevOps to drive project delivery. • Design “As-Is” and “To-Be” process maps in Visio, visualizing improvements and aligning automation initiatives with business goals. • Collaborate with cross-functional stakeholders to ensure workflows and solutions meet business needs and support adoption. • Deliver end-user training and workshops, enabling smooth implementation of new systems. • Build and maintain reports and dashboards using Microsoft SSRS, Report Builder to provide actionable insights across multiple business units. • Contribute across all phases of the SDLC (requirements, design, development, testing, deployment, and support) for K2 (Nintex) workflows and React-based web solutions. • Conduct unit testing and support UAT to ensure functionality, accuracy, and compliance with business requirements. • Design and implement custom SmartForms and automated workflows in K2, improving efficiency of approval, notification, and validation processes by up to 30%. • Develop and optimize SQL database objects, including schemas and stored procedures, to ensure seamless data integration. • Provide ongoing support through ticket resolution on systems related to BPM and workflow solutions.

University of South Wales

Msc in Computing and Information system

University of Colombo

Bsc