Mythili Rajendran

WORK HISTORY

EDUCATION

ABOUT MYTHILI RAJENDRAN

Infrastructure Engineer with 8 years of experience in Windows Server Administration, Vulnerability management and SCCM Administration.MS Certified Azure Administrator AssociateSkills:• Microsoft Server Administration (2003,2008,2008R2,2012,2012R2,2016,2019)• Microsoft Active Directory / Azure Active Directory (Group policy, DNS, Security groups, user access management)• SCCM/MECM,(1902,1910,2010,2107, Current Branch)• Microsoft Intune (Co-Management)• VMware ESXi,6.5,6.0,5.5 vCenter Server, Site Recover Manager, Clustering Virtual machines• VM Templates, DRS, HA, Cloning, Load balancer, RDS Farm, Web, File and Print Server configuration and administration• Configuration for Laptop, PCs and Servers.• Proficient in Microsoft Windows OS Software /Hardware.• Network protocols• Application packaging• SQL Database• Vulnerability Remediation(qualys,tenable)• People management• Ticketing tools: Service Now, BMC Remedy ( ITSM), JIRA• Vulnerability Scan tools: Tenable, Qualys Guard• PowershellSpecialties:• Build,Install, Configure and administrate Windows server families in VMWare vSphere and Azure (20••••19).• Leading SCCM Team in Patch Management, Compliance, Vulnerability remediation and bug fix.• Microsoft Intune ( MDM,MAM)• Software distribution, Application and Packaging in MECM. CM Pivot, Run Scripts, Custom reports• Incident, Change and Patch Management of Windows Virtual Machines• Troubleshoot and resolve software and hardware problems, Interface with vendors. Technical support to resolve problems and work with other technical staff on supporting their needs• Regular health checks, respond to security alerts with risk evaluation monitoring, Compliance Non-compliance issues. • Managed an estate of hosts and performed general system administration, networking, backup and restore, monitoring and troubleshooting functions on that estate.• Complying with 100% agreed SLA in BAU activities• Plan for future capacity and monitor systems performance. • Work with the delivery and engineering teams to develop the platform and technologies, striving to automate where possible.• Root Cause Analysis. and mitigation plans• Continuously improve the team, tools and processes, support regular agile releases of applications and architectural improvements. • Strong knowledge of troubleshooting techniques on technical equipment • Excellent communication and interpersonal skills • Strong troubleshooting skills• Strong knowledge of ITIL process • People Management• Thirst for knowledge and quick learner.