Mythili Adoni

About Mythili Adoni

As an experienced Product Manager, I bring over 15 years of extensive experience in successfully delivering B2B software solutions that consistently exceed customer expectations. Throughout my career, I\'ve had the privilege of leading international product and engineering teams, driving innovation, and creating solutions across a spectrum of in-house and customer-facing products.I\'m recognized for my dedication as a meticulous researcher and a swift, in-depth analyzer, constantly in pursuit of insights that lead to tangible outcomes. My expertise spans various domains, including consulting, product development, and management, all of which contribute to my ability to craft innovative solutions.Extensive multi-domain work experience, Diligence in my work, A proactive approach to problem-solving, led me to specialize in Data-Driven & Analytical solutions, Conversational AI, AI-driven Workflow, Workflow Analytics, Predictive Analytics & Insights, and AI/ML. I\'m enthusiastic about utilizing data to create products that drive businesses forward and take pride in being a Subject Matter Expert (SME).I also bring robust communication and interpersonal skills to the table, fostering effective collaboration with cross-functional teams spanning different business entities and nationalities.Value Add->Successful Migration of 6 Products to India: Over a period of 3 years, effectively migrated six products, fostering a strong trust with the Business Unit resulting in the opening of multiple BA positions across-> Data Analysis and Gap Resolution: Conducted data analysis to identify and address gaps, resulting in approximately in revenue generated Year on Year-> Efficiently addressed PME escalations and implemented quick, minimal enhancements that reduced the fix time from ~24 hours to just 5 minutes.

Experience

1. Principal Product Manager

   Aisera

   Nov 2022 — Present · Hyderabad, IN

   Leveraging Generative AI to investigate all potential avenues for automating and providing accurate, intelligent responses to any query-> Analyzing a wide range of customer data to offer predictions and suggestions through AI, thus improving the conversational AI experience-> Effectively managing and enhancing AI objects from all possible data to expand the coverage for fulfilling any potential customer queries.Aisera\'s Generative AI capabilities are the enterprise equivalent of OpenAI\'s ChatGPT. At our core, we are an AI and Automation company that empowers enterprises to significantly enhance their customer experience (CX) and employee experience (EX). Users are empowered to self-serve and automatically resolve inquiries in real-time. Aisera leverages Conversational AI and natural language processing (NLP) to deliver real-time responses with over 95% accuracy in any channel (messaging, voice, web chat) and language (supporting over 100 languages) of choice. Enterprises benefit from reduced support costs, improved customer satisfaction, and increased worker productivity.

Education

• Sri Venkateswara University

  Bachelor of Science - BS, Computer Science

  2003 — 2006