Myschika Haywood

Data Operations Processing Specialist @Osaic

Atlanta, GA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Data Operations Processing Specialist @Osaic

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Atlanta, GA, US

One of the largest independent broker/dealer firms in the USA.Conducts in-depth research with limited information, providing actionable solutions to client requests, improving client satisfaction by 20%.Leads the investigation and resolution of money movement queries, ensuring 100% compliance with internal controls and reducing error rates by 15%.Executes an average of 40 client requests daily, maintaining 100% compliance with SOPs, and consistently meeting or exceeding service level agreements (SLAs).Provides expert consultation to offshore colleagues on complex client requests, enhancing team efficiency and reducing response time by 25%.Contributes to developing operational manuals, streamlining workflows, and enhancing regulatory compliance, resulting in a 30% reduction in process time.

EDUCATION

N/A

The University of the West Indies, Mona

Bachelor's degree, Management Studies (Accounting)

N/A

TripleTen

Certificate, Business Intelligence Analytics Professional Training Program

ABOUT MYSCHIKA HAYWOOD

I’m a Data-Diver — diving deep into data (you smiled, right?)Data-driven. Insight-focused. Results-oriented.I am a Business Intelligence Analyst / Data Analyst with over 10 years of experience in the financial services industry, and have recently received hands-on training in data analytics and business intelligence. I combine domain expertise in investment management, compliance, and process improvement with strong technical skills to solve business problems with clarity, precision, and scale.At firms like Osaic Wealth Inc. and JN Fund Managers Ltd, I built a foundation in investment operations and reporting optimization. Recently, I pivoted into data analytics, where I analyze customer behavior, automate reporting workflows, and develop interactive dashboards that empower cross-functional teams (GTM, marketing, finance, and leadership) to make data-driven decisions.I specialize in:SQL querying and database managementData visualization and dashboard development using Tableau and Power BIKPI and performance reportingData storytelling for business insightsData security and governance (Security+ Certified)I recently earned a Data Analytics Certification from the TripleTen training program, enhancing my ability to extract actionable insights from complex datasets and translate them into strategic recommendations, particularly in fast-paced FinTech, financial services, and IT consulting environments. Open to Business Intelligence Analyst and Data Analyst roles—remote, hybrid, or in-office—where I can turn data into strategy, accelerate business growth, and drive operational excellence.Let’s connect if you\'re looking for a data analyst who bridges the gap between business strategy and technical execution. Email: p••••••••@gmail.com Check out my projects on Github- https://github.com/Myschika/data-curious#DataAnalyst #BusinessIntelligence #SQL #Python #FinTech #Tableau#data visualization #excel

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Myschika Haywood — Data Operations Processing Specialist at Osaic in Atlanta, GA, US | Unifers