Myrrhjessica Okwara
La Salle Helpdesk Worker @La Salle University
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WORK HISTORY
La Salle Helpdesk Worker @La Salle University
Philadelphia, PA, US
Created, updated, and closed service ticketsAttended bi-weekly training to update knowledge and fortify the protection of my workspace.Regularly engaged in problem solving senerios when trouble shooting or over the phone assistance Staying curious, there is always something to learn Addressing printer related issues around campus Managing software installs, passwords authentications, hardware troubleshooting, and basic cybersecurity protocols.Educating students on the importance of internet literacy to stay safe and spread awareness.
EDUCATION
La Salle University
Computer Science
ABOUT MYRRHJESSICA OKWARA
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