Myron A. Ballard

About Myron A. Ballard

Executive with detailed work experience with three Fortune 25 companies in both financial and retail industries throughout the United States. As a executive and leader with these organizations I delivered strong results and developed outstanding teams. The ability to create and maintain winning routines allowed me to reduce attrition through improved culture. The opportunity to be part of the mentor program with CVS Health allowed me to work directly with the CEO and develop as a executive and leader. This program helped develop and expand my strategic tactics, routines from some of the best leaders in the country. I continue to use and develop the following skills• Leadership: Led cross functional team that redesigned operational processes that allowed the company to move quickly from coast to coast with a single routine that saved time and money.I managed teams throughout Metro DC, New York and Florida developing strong service, sales and operational routines that delivered sustained results.• Business Production: Developed and implemented processes and routines that allowed teams to win in both service and sales. These routines help drive service results to record levels and sales in excess of 100% goal. I transformed great service performance into market and performance growth.• Team Development:I rebuilt training and development to include processes and routines that included strong one on one and on the spot coaching with each leader. They followed the same process with their team with my coaching support and supervision.• Management:I directed Senior District Managers and District managers across the Mid-Atlantic and East Coast driving strong sales results and building strong bench strength for future growth. During this period I created a dynamic work environment process that attracted and retained talented associates. This allowed the organizations to grow with internal talent.

Experience

1. Senior Corporate Trainer, Vice President

   Citi

   Sep 2021 — Present · US

   Train onsite and virtual all branch associates and colleagues.

Education

• University of West Florida

  Master of Business Administration (M.B.A.), Marketing

• University of West Florida

  MBA, Business/Marketing

Skills

• Time Management
• P&L Management
• Customer Relationship Management (Crm)
• Mentoring
• Strategy
• Succession Planning
• Six Sigma
• Banking
• Risk Management
• Retail Management
• Retail
• Customer Relations
• Relationship Management
• Management
• Team Building
• Leadership Development
• Business Development
• Sales
• Change Management
• P&L
• Cross-Functional Team Leadership
• Hiring
• Vendor Management
• Performance Management
• Executive Management
• Business Planning
• Operations Management
• Customer Retention
• Customer Service
• Credit
• Loans
• Leadership
• Sales Management
• Strategic Planning
• Budgets
• Finance
• Training
• New Business Development
• Recruiting
• Business Strategy