Myron Shawala
Agilist | Coach | Writer | Servant Leader
- Role
- Advanced Transmission Procedure Specialist at FirstEnergy
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Myron Shawala
Experienced in promoting Agile development processes that focus on the delivery of business value. Coach teams to be motivated and self-managing, solve problems, and respond quickly to user needs. Knowledgeable in gathering requirements and presenting them to software development teams for implementation. Distinct energy and passion for the user experience with the distinct ability to craft user-friendly interfaces and design concise documentation solutions. Strong leadership, communication, interpersonal, and problem-solving skills. Core competencies: Agile Software Practices | User Stories/Acceptance Criteria | Servant Leadership | Agile/Scrum At HomeInternal Guidelines, Standards, and Processes | Technical Writing | Technical EditingTeam Building and Growth | Coaching | Project and Requirements Management | Information Architecture User-Centered Design and Development | Usability Testing | User Research and Analysis | Customer Training
Experience
Advanced Transmission Procedure Specialist
Feb 2026 — Present
Within the Compliance & Procedures (C&P) team of the Transmission Operations Services department, create, revise, and maintain essential technical documents (used by Transmission Operations and other Transmission departments) that ensure optimal transmission grid operation and outstanding grid reliability. Partner with Subject Matter Experts (SMEs) to obtain necessary information and ensure accurate documentation of processes and procedures that comply with industry standards and in compliance with NERC and PJM regulations. Demonstrate professional demeanor in working with stakeholders to answer documentation questions/concerns and proactively resolve differences- Collaborate with team members to manage document content and maintain a controlled document repository- Identify internal process enhancements, demonstrate foresight to recognize innovative documentation solutions, and strive toward increasing efficiency across the organization- Estimate project timelines and track project tasks and hours to meet customer/stakeholder needs- Measure, track, and analyze data to assess and improve customer/stakeholder satisfaction.
Education
The University of Akron
Bachelor of Arts and Sciences (BA, BS), English
1988 — 1993
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