Myriam Cruz

Division Diverse Donor Program Director @American Red Cross

Phoenix, AZ, US
EMAILS
m••••••••@redcross.org
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Division Diverse Donor Program Director @American Red Cross

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US

Lead multicultural engagement strategies across 10 states to expand blood donations from Latino, Black, and LGBTQ+ communities.Design and launch campaigns to recruit new donors and increase diverse donor participation.Develop data-driven outreach frameworks to align regional activities with national collection goals, influencing outcomes.Train recruitment and collections teams on cultural competency, improving donor experience and trust.

EDUCATION

N/A

Arizona State University

Nonprofit Management Certificate

N/A

University of Arizona

Executive MBA, Concentration in Marketing

N/A

Northern Arizona University

Bachelor of Science in Business Administration, Marketing, Advertising

SKILLS

Customer ServiceTrainingPress ReleasesPublic SpeakingMarketingOnline MarketingEvent ManagementCommunity OutreachCommunity DevelopmentMicrosoft OfficeSalesCertified Office Expert - Microsoft OfficeNon-ProfitsBloggingStrategic PartnershipsStrategic CommunicationsSpeech WritingBilingual-SpanishEvent PlanningRadioSpanishAdvertisingNewslettersSocial MediaStrategic PlanningNonprofitsCommunity RelationsEditingPublic RelationsProofreadingMedia RelationsMarketing CommunicationsFacebookPublicityProgram ManagementSocial NetworkingWritingSocial Media MarketingMedia InterviewsLeadership

ABOUT MYRIAM CRUZ

I am a bilingual communications executive with more than 15 years of experience shaping campaigns for nonprofits, government, and global brands. My expertise spans public relations, media relations, multicultural marketing, and community engagement — with a strong track record of building programs that not only inform, but also inspire action.Currently, I serve as the Diverse Donor Program Manager for the American Red Cross across the Southwest and Rocky Mountains division, where I lead initiatives across 10 states to increase blood donations among Latino, Black, and LGBTQ+ communities. These campaigns have strengthened community trust, expanded the donor base, and demonstrated how culturally resonant communications can save lives.Beyond my role at the Red Cross, I contribute as a board member and keynote speaker, sharing insights on multicultural engagement, inclusive leadership, and the power of communications to drive measurable impact. I am passionate about developing strategies that bridge communities, elevate diverse voices, and create long-lasting change.Global perspective, local impact — whether leading national campaigns or engaging directly with communities, I believe communications are most powerful when they connect people to purpose.#MulticulturalMarketing #StrategicCommunications #CommunityEngagement #LatinaLeadership #BilingualPR #SocialImpactSpecialties: advertising, public relations, marketing, community relations, thought leadership, event planning, fundraising, database administration, Microsoft office, social media, press releases, media interviews, publicity, sales, Spanish, bilingual, translations, speechwriting, media strategy, content development, Hispanic outreach.

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