Myriah Velazco

About Myriah Velazco

I am a servant leader and Agile transformation professional with 15+ years’ experience enabling teams to deliver high-value increments. I am experienced in leveraging Metrics and AI tools to improve guiding high performing teams to improve backlog refinements, retro insights and workflow automation. Demonstrated ability to work effectively with all levels of employees and stakeholders including executive leadership managing global service delivery.Recognized for strong organizational leadership, creative problem-solving, and the ability to align teams and passionate about data informed delivery and continuous improvement.Experience includes a unique, versatile, balance of skills and technologies: global web services, project management, digital marketing, web brand manager, strategic planning, client reporting, content localization, technical writing, quality assurance, automation, DevOps, web design, technical implementations, user acceptance testing UAT, AI, application support, global web familiarity, project management methodologies such as Agile, Iterative, Lean, SaFE, Scaled, LeSS, Six Sigma, Kanban, Flow or Hybrids. Experience with a broad mix of technologies including a subset of: HTML, CSS, XHTML, HTML5, JQuery, SQL, Jira, Rally, Azure DevOps, Javascript, Wrike, Trello, Confluence, Git, SAFe, Salesforce, MS Suite, Agility, & Version One, Chat GPT, Copilot, Gemini & Notion AI.

Experience

1. Scrum Master Iii Lead Agilist

   Aflac

   Feb 2020 — Present · Charlotte, NC, US

   Facilitated Scrum framework such as sprint planning, daily scrums, sprint reviews, sprint retrospectives along with PI planning among multiple scrum teams (onshore and offshore) and coordinate with stakeholders and executive leadership to obtain project specifications, requirements, success criteria and clarify testing and environments for improved user stories• Inspect the project, roles, and processes including change management to increase productivity that drives business value using Scrum & SAFe developing agile best practices and created a positive mindset on multiple scrum teams • Prioritize and organize workload of SM, 13 business teams, onshore and offshore development, BA, release management, Dev Ops, QA and third party resources while evangelizing agile as a strategic asset of culture and business value• Managed the development from conceptualization, to pilot, and national roll out of 2.0 app consisting of 5 million users with enhancements• Collect, analyze, and communicate metrics of the scrum team/s such as velocity, burn down, cycle time• Explore team gaps, over commitment and under delivery and help continuous improvement and calibration of the teams work capacity • Mediate conflict, risks and provide negotiation techniques to reach agreement when there are differing points of view among stakeholders; determine a final decision to keep the project on track• Create and maintain comprehensive project documentation throughout the projects life cycle•Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity•Championed Agile as a strategic asset and positive mindset of culture and business value, inspiring teams in the implementation of new tools and techniques including Behavior Driven Development and Test Driven Development•Collaborated with product owners, onshore and offshore team members, technologists, and other scrum masters to define solutions and drive and deliver progress

Education

• Liberty University

  Bachelor of Science, Business Administration and Management, General

Skills

• Program Management
• Css
• Team Leadership
• Customer Relations
• Human Resources
• Cms
• Quality Assurance
• Scrum
• Cross-Functional Team Leadership
• Web Content Writing
• Problem Solving
• Operations Management
• Web Analytics
• Management
• Team Building
• Xhtml
• Strategic Planning
• Agile Project Management
• Forecasting
• Project Delivery
• Javascript
• Enterprise Software
• Sales Management
• Metrics
• Purchasing
• Process Improvement
• Contract Negotiation
• Leadership
• Html
• Business Process
• Web Design
• Web Development
• Business Analysis
• Product Development
• Business Strategy
• Analysis
• Search Engine Optimization (SEO)
• Hiring
• Web Services
• Project Management