Myles Shillingford

Team Manager @Primark

Bristol, GB

As a Team Manager at Primark, overseeing the stores’ touch-points (Fitting Rooms, Check-Outs, and Click & Collect). I am responsible for ensuring that these areas of the store operate efficiently and deliver excellent customer experiences. This role focuses on maximising sales performance, leading a dynamic team, and maintaining operational standards.In this role, I: • Lead and motivate my team to provide exceptional customer service and hit key performance targets. • Oversee the day-to-day operations of the touch-points, ensuring effective stock management, KPI achievements, and compliance. • Collaborate with store leadership and other departments to align on overall business strategies. • Manage and develop my team, supported training, recruitment, and ongoing professional development. • Ensure compliance with health, safety, and company policies, maintain a safe and organised environment.As a Team Manager, I am at the forefront of delivering a seamless shopping experience for customers while driving success within my areas of responsibility.