Myles Leach

WORK HISTORY

SKILLS

ABOUT MYLES LEACH

We’re NFON, a worldwide leading provider of high-end telephony from the cloud. More than 150 creative, skilled and passionate employees in over 12 countries throughout Europe ensure you stay talking. We are a world-leading provider of cloud telephony, and our Enterprise Skype for Business integration can provide an extensive Unified Communications & Collaboration (UCC) solution that includes all the benefits of our cloud-based telephone system. NFON is making the journey towards Unified Communications & Collaboration pain-free for our customers. We offer a one-stop-shop for the entire UCC experience incorporating Skype for Business Enterprise and our cloud telephone system. The advantage of our integration with Enterprise Skype for Business is that the client becomes a true functioning end device and can therefore be treated as any other “extension” of our telephone system. This allows them to be included in all the traditional telephony programming such as hunt and pick up groups as well as ACD functionality, for example in call centers, without requiring complex changes to the Skype for Business solution.Another advantage is the individual configurability of the system. Only the UCC-connected users need to be equipped with Skype for Business. Customers can therefore assign the service to those users who require Skype for Business whilst the rest of the organization can simply use our standard telephony licences. This provides a truly hybrid model, allowing both sets of users to benefit from our full range of telephone functions and still be reached from the public telephone network. In addition, the successful auto-provisioning function of our cloud-based telephone system can be used for setting-up and managing desk phones and Skype for Business users offering huge advantages during rollout and ongoing maintenance; optimizing costs while the telephone system remains scalable and flexible.Interested in hearing more? Contact me m••••••••@nfon.com