Mylea Jones
Project Manager, Research & Analytics and Net Promoter Score @Merative
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WORK HISTORY
Project Manager, Research & Analytics and Net Promoter Score @Merative
Phoenix, AZ, US
Led the design, implementation and ongoing management of the Life Sciences Customer Satisfaction and Net Promoter Score (NPS) Program. Oversee at least five (5) global solutions and tactics to manage customer retention. Contribute innovative customer retention analyses and business insights, shaping product roadmap and strategic decisions. Champion product offerings and engage with existing and prospective customers at national and international conferences (ISPOR-US, ISPOR-EU).
EDUCATION
Cass Technical High School
Diploma
SKILLS
ABOUT MYLEA JONES
I bring a diverse background in project management, sales operations, client…
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