Abhinay M.
Operations & Network Transformation Manager | AI driven Network Operations & Automation | SRE (Network) | Data Analytics | NetDevSecAIOps
- Role
- Operations Manager at Capgemini
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Abhinay M.
I lead large-scale network and operations transformations at the intersection of enterprise infrastructure, reliability engineering, and applied AI.Over the past decade, I have managed global network operations, led multi-geography engineering teams, and delivered complex infrastructure programs across WAN, SD-WAN, wireless, VOIP, and cloud-connected environments. My work consistently focuses on improving reliability, reducing operational friction, and aligning network operations with measurable business outcomes.In recent years, my focus has expanded to AI-driven operations and automation, where I apply Python-based automation, data analytics, and emerging AI techniques to modernize traditional NOC and network operations. This includes automating SLA and performance reporting, reducing manual operational effort, and designing AI-augmented operational models that improve incident understanding, root cause analysis, and decision support—while keeping humans firmly in control.As an Operations Manager and former Global Network Manager, I bring a balanced perspective across people, process, and platform—from managing $3M+ budgets and 24x7 global teams to designing scalable operational frameworks aligned with ITIL, ISO, and SRE principles.I am particularly interested in roles where network engineering, automation, and AI converge to drive the next generation of resilient, intelligent infrastructure platforms.
Experience
Operations Manager
Jan 2025 — Present · Hyderabad, IN
Spearheaded process optimization initiatives across delivery units, improving operational efficiency by 18% through Lean and Six Sigma methodologies- Managed a team of 25+ professionals across multiple geographies, achieving a 95% SLA compliance rate- Ensured adherence to ISO and ITIL standards, leading to zero non-compliance issues during internal and external audits- Collaborated with senior leadership to define and execute transformation roadmaps, contributing to a 15% YoY growth in operational capacity.
Education
K. J. Somaiya Institute of Technology
Bachelor of Engineering (BE), Electronics
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