Mykal Smith
CX Obsessed | Implementation & Client Onboarding Enthusiast
- Role
- Director of Implementation & Customer Support, Operations at Richardson Sales Performance
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Mykal Smith
I build customer experience, implementation, and support operations that scale. My…
Experience
Director of Implementation & Customer Support, Operations
Apr 2025 — Present · US
Education
Appalachian State University
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
2005 — 2009
Cabarrus College of Health Sciences
Occupational Therapy/Therapist
2015 — 2017
Skills
- Editorial Calendars
- Integrated Marketing
- New Media
- Editing
- Media Planning
- Writing
- Team-Oriented
- Press Releases
- Digital Media
- Brand Development
- Television
- Video
- Customer Service
- Blogging
- Performing Arts
- Press Material Development
- Media List Building
- Social Networking
- Strategic Partnerships
- Strategic Communications
- Social Media
- Creative Writing
- Direct Mail
- Social Media Marketing
- Advertising
- Marketing Communications
- Powerpoint
- Microsoft Office
- Content Strategy
- Youtube
- Email Marketing
- Theatrical Marketing
- Copywriting
- Marketing Event Planning
- Ap Style
- Public Relations
- Media Relations
- Marketing
- Content Management
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