Mykal Smith

CX Obsessed | Implementation & Client Onboarding Enthusiast

Role
Director of Implementation & Customer Support, Operations at Richardson Sales Performance
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Mykal Smith

I build customer experience, implementation, and support operations that scale. My…

Experience

  1. Director of Implementation & Customer Support, Operations

    Richardson Sales Performance

    Apr 2025 — Present · US

Education

  • Appalachian State University

    Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication

    2005 — 2009

  • Cabarrus College of Health Sciences

    Occupational Therapy/Therapist

    2015 — 2017

Skills

  • Editorial Calendars
  • Integrated Marketing
  • New Media
  • Editing
  • Media Planning
  • Writing
  • Team-Oriented
  • Press Releases
  • Digital Media
  • Brand Development
  • Television
  • Video
  • Customer Service
  • Blogging
  • Performing Arts
  • Press Material Development
  • Media List Building
  • Social Networking
  • Strategic Partnerships
  • Strategic Communications
  • Social Media
  • Creative Writing
  • Direct Mail
  • Social Media Marketing
  • Advertising
  • Marketing Communications
  • Facebook
  • Powerpoint
  • Microsoft Office
  • Content Strategy
  • Youtube
  • Email Marketing
  • Theatrical Marketing
  • Copywriting
  • Marketing Event Planning
  • Ap Style
  • Public Relations
  • Media Relations
  • Marketing
  • Content Management

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Mykal Smith — Director of Implementation & Customer Support, Operations at Richardson Sales Performance in Charlotte, NC, US | Unifers