Mykah Johnson
Integrity & Passion, Operations Assistant Manager
- Role
- Initial Assistant Representative at Internal Revenue Service
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Mykah Johnson
Operations Management Professional with a passion for people. Proud United States Navy…
Experience
Initial Assistant Representative
Jul 2024 — Present · Oakland, CA, US
Provides specialized clerical assistance to Tax Resolution Representatives (TRR\'s), TaxSpecialists, and other support personnel by assessing taxpayer needs and directing them to theappropriate individual or area in addition to controlling walk-in area traffic flow and demands. Identifies, analyzes, and makes suggestions for resolution or correction to reduce barriersimpacting operations\' effectiveness and improve work area efficiency. Controls reporting systems that track taxpayer utilization of IRS products and services. Examines returns, supporting documents, and monetary receipts for completeness anddiscrepancies, as well as monitors and tracks information for sampling requirements prior totransmission to Submission Processing Centers. Makes initial determinations on filing extensions, assigns Employer Identification Numbers,processes Power of Attorney requests, resolves and assists taxpayers with entry discrepancies atkiosk terminals and inquiries on basic tax law, forms, and IRS services such as W-2, W-7,obtaining an Individual Taxpayer Identification Number, filing requirements, filing status, andVITA locations.
Education
University of Phoenix
Bachelor of Science - BS
2023 — 2025
Renatus
Real Estate Investing
2014 — 2015
Skills
- Marketing
- Leadership Development
- Foreclosures
- Navy
- Real Estate Transactions
- Wholesale Real Estate
- Military Operations
- Financial Services
- Team Building
- Military
- Dod
- Finance
- Force Protection
- Operational Planning
- Financial Advisory
- Direct Marketing
- Weapons
- Security Clearance
- Command
- Military Experience
- Financial Education
- Real Estate
- Personal Financial Planning
- Fix & Flip
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