My Hua

Experience

1. Vice President, Senior Fulfillment Specialist

   Marsh

   May 2017 — Present · Orange County, CA, US

   Process and prepare bond requests, renewals and exonerations (Contract and Commercial Surety).• Inform, educate and resolve issues regarding implementation of coverages. • Assist accounting with past due accounts. • Track aged receivables to keep accounts current. • Process invoices and resolve billing discrepancies. • Work with Underwriters for approvals, lines of authority, billing inquiries and reconciliation.• Setup new client accounts and system users.• Prepare and distribute monthly bond reports.• Develop effective relationships with clients and carriers to support daily activities. • Participate in meetings and training that contribute to team development. • Onboard and train new team members. • Support Advisors, Client Executives and other personnel as necessary.

Education

• Orange Coast College

  Associate of Arts (AA), Business Administration, Accounting

  1996 — 1998

• University of Phoenix

  Bachelor of Science (BS), Business Administration, Finance

  2013 — 2014

Skills

• Automotive
• Accounting
• Team Leadership
• Retail
• Human Resources
• Time Management
• Automobile
• Warranty
• Cross-Functional Team Leadership
• Strategy
• Business Planning
• Operations Management
• Management
• Team Building
• Strategic Planning
• Continuous Improvement
• Manufacturing
• Sales Management
• Inventory Management
• Marketing
• Coaching
• Purchasing
• Competitive Analysis
• Process Improvement
• Leadership
• Budgets
• Finance
• Sales Process
• Dealer Management
• Product Development
• Payroll
• Analysis
• Business Process Improvement
• Performance Management
• Crm
• Employee Training
• Automotive Aftermarket
• Sales Operations
• Customer Retention
• Customer Service