Mychal Graham

About Mychal Graham

I am an Account Executive at Qualtrics, the leader in experience management software. With over 15+ years of sales and account management experience, I specialize in SaaS and Voice of Customer solutions for the government sector.My mission is to align government missions to citizen experiences, by providing them with the best-in-class Qualtrics platform. I help my clients leverage technology to become more customer-centric, by understanding their needs, challenges, and goals, and offering them tailored and scalable solutions. I have successfully landed and grown accounts in various agencies, across state, local, federal and higher education, delivering value and impact to their CX initiatives.

Experience

1. Account Executive

   Qualtrics

   Mar 2021 — Present · MI, US

   Strategically managed state and local government accounts at Qualtrics, focusing on acquiring new clients and expanding existing accounts.• Led cross-functional teams to deliver client value through innovative solutions and exceptional customer service.Q-club 2024, 20•••50+% quota attainment 173% Quota 2025

Education

• Central Michigan University

  BAA, Public Relations, Advertising

Skills

• Emarketing
• Customer Relationship Management (Crm)
• Sales Process
• Management
• Direct Sales
• Sales
• Technology Evangelist
• Cloud Computing
• Saas
• Crm
• Analytics
• Consultative Selling
• Account Management
• Customer Experience
• Selling
• State & Local Government Sales
• Lead Generation
• Customer Satisfaction
• Network Security
• Salesforce.com
• Customer Relations
• Web Marketing
• Customer Service
• Enterprise Software
• Sales Management
• Solution Selling
• Software as a Service (Saas)
• Digital Marketing
• Closing
• Managed Security Services