Mya Morrison
Digital Customer Success Specialist
- Role
- Digital Customer Success Specialist at Thomson Reuters
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Mya Morrison
Hi there! I\'m a Digital Customer Success Specialist at Thomson Reuters with a focus on building scalable, customer-centric digital experiences across the customer journey. I specialize in customer onboarding, lifecycle email marketing, in-product messaging, and content strategy designed to drive product adoption, retention, and long-term customer value.In my role, I design and execute onboarding journeys, newsletters, and targeted digital campaigns that deliver the right message to the right customer at the right time. I work cross-functionally with E-learning, Product, and Marketing teams to align communications, identify content gaps, and continuously improve engagement strategies through data-driven insights.With a background in web, SEO, and content marketing, I bring a strong foundation in digital strategy, analytics, and storytelling. I enjoy experimenting with new approaches, optimizing customer experiences at scale, and creating clear, impactful content that helps users succeed.
Experience
Digital Customer Success Specialist
Mar 2025 — Present · Frisco, TX, US
Education
Franklin D Roosevelt High School
High School Diploma
University of North Texas
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Dallas College
Associate of Arts and Sciences - AAS, Health/Health Care Administration/Management
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