My-Linh V.

About My-Linh V.

With a Master\'s in Counseling and Psychological Services from Saint Mary\'s University of Minnesota, I\'ve transitioned seamlessly into a role at Papaya Global as a Senior Customer Success Manager. Our team excels in guiding clients through global employment compliance in over 140 countries, with a keen focus on operational excellence. Leveraging my background in psychology, I provide a nuanced understanding of customer relations, ensuring each interaction promotes trust and strategic alignment. My tenure at Papaya Global involves managing a multi-million-dollar portfolio with a consistent target growth, demonstrating the ability to balance expansion with steadfast customer satisfaction. By synthesizing attention to detail and process improvement skills, I support our mission to maintain a culture of innovation and excellence. This alignment of my educational background with my professional expertise defines my approach to empowering customers and driving success.

Experience

1. Senior Customer Success Manager - Client 100

   Papaya Global

   Jan 2023 — Present

Education

• Saint Mary's University of Minnesota

  Master's degree

  2018 — 2020

• Saint Mary's University of Minnesota

  Bachelor's of Science

  2016 — 2017