Matt Woolcott

About Matt Woolcott

With over 20 years of experience in financial services, I am a strategic and results-driven leader with a passion for driving enterprise change and delivering impact. My expertise spans program and project management, retail banking leadership, change management, implementation, and strategic planning.A core strength of mine is leading retail strategy—aligning teams around a shared vision, setting clear goals, and driving execution to achieve business objectives. I excel at fostering collaboration, navigating complex initiatives, and ensuring alignment across cross-functional teams.In recognition of my leadership and commitment to excellence, I was honored to receive the prestigious BEING BECU award in 2019, along with the Member Hero Award in 2020, 2022, and 2023. Additionally, I was selected to attend the Pacific Coast Banking School, a premier executive banking program that further enhances my leadership and strategic capabilities.I thrive in dynamic environments, collaborating with stakeholders at all levels to deliver impactful results. If you’re looking for a leader with a proven track record in financial services, strategic execution, and retail banking leadership, I invite you to connect with me.

Experience

1. Director, Retail Delivery Strategy

   BECU

   Sep 2024 — Present · Tukwila, WA, US

   Responsible for strategic planning and execution for Retail Delivery, driving innovation and growth across channels.• Oversee a high-performing team responsible for ATM channel strategy, division-wide communications, employee experience and culture initiatives, member experience programming, strategic projects, and project management, ensuring alignment with organizational goals and delivering exceptional value to both members and employees.• Facilitate goal setting, OKRs, and strategic analysis to ensure alignment and measurable results.Drive division prioritization through impactful storytelling and development of strategic business cases.• Stay at the forefront of banking industry trends and innovation, proactively surfacing emerging opportunities and risks to senior leaders. • Continuously monitor and assess environmental factors—both near-term and long-term—that impact our business, ensuring strategic initiatives remain relevant and resilient in a rapidly evolving landscape.

Education

• University of Washington

  Bachelor of Arts - BA, Business Administration

  2007 — 2011

Skills

• Consumer Lending
• Negotiation
• Strategy
• Coaching
• Mortgage Lending
• Management
• Sales
• Credit Unions
• Performance Management
• Public Speaking
• Team Leadership
• Credit
• Operational Efficiency
• Banking
• Microsoft Excel
• Leadership
• Training
• Customer Service
• Loans
• Human Resources
• Finance
• Business Planning