Raju Malla
IT Delivery Head | P&L Management | Digital Transformation & Agile Strategy@ Tech Mahindra | TOGAF Certified | SAFe Certified
- Role
- Delivery Head Sr Program Manager at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Raju Malla
Visionary IT Delivery Executive with 25 years of experience orchestrating large-scale, mission-critical business-IT solutions. Currently spearheading a $MM+ annual Aerospace portfolio; leading a high-performing global workforce of 150+ professionals across US and India. A specialist in navigating the intersection of AI Transformation and rigorous regulatory frameworks, including ITAR and FDA compliance.Core Strategic Pillars:• Portfolio & P&L Leadership: Full accountability for $MM+ annual budgets, demonstrating a proven track record of scaling business units (doubling revenue in 3 years) through operational excellence and strategic account mining.• Regulated Global Delivery (ITAR & FDA): Expert in architecting ITAR-compliant dual-shore models. Methodically analyze customer requirements to structure US-onshore and India-offshore teams, ensuring strict data isolation and export control. Additionally, 4+ years of experience delivering FDA-validated systems 21 CFR Part 11 and Part 820 for Medical Device leaders.• AI-First Managed Services: Driving the \"AI Transformation\" of IT operations. Implementing AI/ML to optimize Deployment, Validation, and Testing (V&V) and identifying high-impact Application Development opportunities that reduce technical debt while maintaining 100% regulatory adherence.• Operational Agility & Quality: Expertise in CMMI Level 5 standards quality audits. Achieved 25%+ productivity gains by aligning Agile/DevOps methodologies.• Strategic Growth & Pre-Sales: Key architect for multi-million dollar wins; expert in RFP/RFI leadership, SOW creation, and defining complex SLA/Penalty clauses that balance innovation with risk mitigation.
Experience
Delivery Head Sr Program Manager
Oct 2023 — Present · Hyderabad, IN
As a Program Manager and Delivery Head, leading large-scale IT and digital transformation programs for Aerospace OEMs across the US. I am responsible for the end-to-end P&L ownership of a annual business portfolio, driving account growth, optimizing margins, and sustaining revenue expansion. My leadership extends to overseeing a global delivery organization of over 150+ associates across onsite and offshore locations.Delivering complex, multi-year transformation initiatives, covering areas such as application modernization, AI-driven automation, and IT Service Management within highly regulated aerospace environments. Additionally, I am responsible for delivering efficiencies in leveraging AI, automation, and process standardization to enhance delivery efficiency, reduce operational costs, improve SLA performance, and enable scalable operations.
Education
Andhra University
Bachelor of Engineering (B.Eng.), Mechanical Engineering
1996 — 1999
Jadavpur University, Kolkata
Master of Technology (MTech), Machine Design ( Mechanical Engineering)
1999 — 2000
Skills
- Product Lifecycle Management
- Software Project Management
- Pdm
- Scrum Master
- Csm
- Business Analysis
- Requirements Analysis
- Program Management
- Project Management
- Pre-Sales
- Solution Architecture
- Agile Methodologies
- Erp
- Data Migration
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