Matthew O. van Ronzelen
Certified Project Management Professional (PMP, CSM) - Finance, IT, Military
- Role
- Loan Servicing Lending Business Analyst at Washington Trust Bank
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Matthew O. van Ronzelen
With over a decade in the finance and mortgage industries and an extensive military background, I offer deep knowledge in training (content development, delivery, and performance tracking), project management, data analysis, and loan origination & processing with specialized expertise in VA loans. I also have a successful track record leading high-volume lending operations and production teams that consistently meet & exceed sales & customer satisfaction goals. Throughout my civilian and military career, I have been valued for my integrity, work ethic, and a commitment to helping employees reach their potential. I excel in staff training & development with a focus on continuous improvement, devising strategies that boost productivity and profitability for my teams & trainees. I\'m looking forward to applying these skills in the tech/IT industry as well over the coming years as I increase my exposure to this field as well.
Experience
Loan Servicing Lending Business Analyst
Jan 2023 — Present · Spokane, WA, US
The LSC Lending Business Analyst is responsible for understanding and managing the technical requirements of the department. This role serves as the conduit between the LSC and IT departments, through which requirements flow. Responsibilities include oversight of policies and procedures, technical expertise on systems and software used within the department, and expert and detailed knowledge of the department unit, to encompass special projects, training support, and continuous improvement. In addition to assisting other areas of the bank serving on project teams and acting as the lead operational representative for the Loan Service Center (LSC). Supports management and leads team through philosophy, policy, and procedure changes.Essential Functions: Project & Change Management, Systems Management, Production & Compliance, Technical Procedure & Process Improvement, Training, Business Continuity, Data Analysis, Release Testing
Education
University of Missouri-Columbia
Bachelor of Arts - BA, Psychology
2003 — 2006
University of Missouri-Columbia
Master Certificate of Public Health (MPH), Health Education/Promotion & Policy Analysis
2009 — 2009
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.