Michelle Armand
Project Management Director • Implementation Process Manager Deep expertise in Healthcare, Medical Device, Biomedical, Biotechnology
- Role
- Analytics Automation Project Manager at Roche
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Michelle Armand
I am a results-focused leader with a passion for helping companies accelerate ROI and increase revenue through the strategic implementation of new products and technical solutions, effective project management, and process improvement.A dynamic, results-oriented leader with 10+ years of proven success in delivering exceptional support solutions in technical environments with a passion for creating positive customer experiences. Demonstrated expertise in leading project initiatives while reducing costs, improving processes, and delivering on-time results. Combines keen attention to detail, excellent communication skills, and creative problem-solving abilities to foster collaboration and innovation among diverse cross-functional teams. Project Management • Process Improvement & Optimization • Customer Satisfaction • Experienced People Leader • Change Management • Cross-functional Collaborator • Lean/Six Sigma • Continuous Improvement • Strategy Planning & Execution • Solution Design & Implementation • New Product Implementation • Emotional Intelligence • Technical TrainingI would like to expand my professional network and connect with professionals in the healthcare industry. Let\'s get connected.~MichelleEmail: m•••••••@yahoo.comPhone #: 81••••••70#jobsearch #ono #jobseeker #pmo
Experience
Analytics Automation Project Manager
Sep 2024 — Present
Roche harnesses the full force of innovation to deliver deeper insights. Amplifying their reach by connecting with more patients and labs, and in more settings, with more efficiency.• Lead the launch, installation and implementation of chemistry & immunoassay analyzers, with the option to integrate with automated processing systems• Manage multiple projects concurrently to implement integrated analyzers in hospital clinical labs, standalone urgent care are centers and clinics• Collaborate with sales, product team, supply chain, logistics, service managers and technical teams to scope and deliver professional implementation engagements• Work with customers to create a vision and goals for their projects, and support them to ensure rapid product adoption• Serve as the primary point of escalation for account issues, sales coordination, service delivery, customer support and product engineering to align with customer needs and expectations• Manage the strategic roll-out of healthcare informatics middleware & configuration, testing and implementation to create a complete test of record system
Education
University of Texas at Tyler
Bachelor of Science - BS, Medical Technology
Texas A&M University
Bachelor of Science - BS, Genetics
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