Muzlina Khairudin Casey

General Manager @Kaché Dc

Operational Oversight: Manage and coordinate all daily operations, including scheduling, inventory control, and ensuring smooth service flow.Staff Management: Recruit, hire, train, and supervise all staff members. This includes creating a positive and productive work culture, conducting performance evaluations, and providing ongoing coaching and motivation.Customer Experience: Ensure a high level of customer satisfaction. This involves addressing customer feedback and complaints, maintaining a welcoming atmosphere, and upholding excellent standards of service.Financial Management: Oversee all financial aspects of the business. This includes budgeting, cost control, managing payroll, and analyzing sales data to meet or exceed revenue goals.Compliance: Enforce all health, safety, and sanitation regulations, as well as local, state, and federal laws regarding alcohol service.Marketing & Promotions: Collaborate on and execute marketing initiatives to attract new customers and drive repeat business. This may include social media management, event planning, and brand promotion.Inventory & Vendor Management: Maintain relationships with suppliers, manage inventory levels, and ensure timely and cost-effective deliveries of food, beverages, and other supplies.