Muzette Washburn
IT Service Delivery and Implementation | 15+ years IT Elder| Helping others learn and grow | Excellent social and communication skills
- Role
- L2 Tech Support and Implementation Specialist at Techvera
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Muzette Washburn
Breaking stereotypes in IT, one project at a time. I\'m a results-driven IT leader with…
Experience
L2 Tech Support and Implementation Specialist
Feb 2025 — Present · Tulsa, OK, US
Contango has combined with Techvera as of June, 2025. We now operate under the Techvera brand, but my role and responsibilities remain unchanged- Developing new processes and technical documentation for service desk team- Ticket handling for both standard helpdesk items and project needs- QA and Audit tracking- Helping with onboarding for new employees
Education
Tulsa Technology Center-Riverside
Certification of Cyber Forensics, Cyber/Computer Forensics and Counterterrorism
2006 — 2007
Tulsa Technology Center-Riverside
Internet and Network Security, Computer/Information Technology Administration and Management
2005 — 2006
Tulsa Technology Center-Riverside
Technical Certifications in Telecommunications, Telecommunications Technology/Technician
2004 — 2005
Berryhill High School
High School, High School/Secondary Diplomas and Certificates
1994 — 2006
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