Muzam R.

Senior Lead Quality Assurance Engineer @Kognitiv Corporation

Newark, DE, US

Fulfilling this capacity, I manage pre-release regression procedures and protocols and actively engage in Agile software development processes to ensure the timely delivery of new product releases to clients within a 6-8 week timeframe. To facilitate the success of specific product areas or upcoming releases, I conduct reviews and execute project test plans, test cases, automation, and all relevant quality assurance documentation. Additionally, I work closely with software development teams and product support teams, collaborating to understand requirements and stories as needed. Integrated automation practices across all testing phases, leveraging Functionize and Protractor for UI automation, while utilizing RestAssured for Rest APIs. Developed code/scripts of moderate complexity to perform comprehensive testing of software systems and constructed test infrastructure as needed for specific functional areas of the SaaS Loyalty Platform at Kognitiv. Played a key role in developing automation suites as part of the continuous integration/continuous delivery (CI/CD) pipeline using Azure DevOps. Created a JMeter test suite to automate the performance testing of different API calls on multiple database instances. Conducted direct testing and leveraged offshore resources to accurately perform testing, proactively resolving complex issues by identifying failure patterns and optimizing bug triage processes. Identified reflected and stored cross-site scripting (XSS) vulnerabilities by writing test scripts using Java. Created and executed an automated testing framework that effectively reduced the total testing time for a key application by 87%; scaled up the automation capabilities by adding a team of five testers, doubling the capacity. Integrated provincial regulations into software, implementing an annual compliance testing and reporting QA strategy to ensure adherence to company policies and governmental legislation and external entities\' requirements.

Temple University

Bachelor of Science - BS