Muzaffar Shah
Senior Manager at Kroll
- Role
- Senior Manager - Business Operations at Kroll
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Muzaffar Shah
I am an MBA graduate, Director - Operations with extensive experience in Project /…
Experience
Senior Manager - Business Operations
Feb 2021 — Present · Mumbai, IN
Education
Business Think
CAPSIM Management Simulations
Indian Institute of Management, Kozhikode
Advanced Strategic Management Program
University of Mumbai
B.Com , Commerce with specialization in accounting and audit
Skills
- Transition Management
- Bpo
- Kpo
- Operations Management
- Business Process
- Team Management
- Global Client Management
- Sla
- Service Delivery Management
- People Development
- Process Excellence
- Mis
- Employee Engagement
- Workforce Management
- Outsourcing
- Customer Satisfaction
- Call Centers
- Management
- Offshoring
- Contact Centers
- Leadership
- Inbound Marketing
- Service Delivery
- Process Improvement
- Vendor Management
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